Service Changes in Response to Coronavirus/COVID-19 Outbreak

Updated September 25, 2020

Various services have been modified to help slow the spread of the COVID-19 virus:

·Dining · Bookstore · Tech Store · Mail · Parking · Comet Cabs · Comet Cruiser · DART [Dallas Area Rapid Transit] Rail · Booster Fuels · TollTags ·

Please follow the UT Dallas COVID-19 website for the latest campus updates.


For the fall semester, we are opening a limited number of dining locations and providing meal service at hours that should help you to avoid large groups of people. In addition, we’re offering different dining options, including walk-up, remote pick-up, the boost mobile app and starship delivery robot.

UTD’s dining partner, Chartwells, is working to provide our students with a safe dining experience. Please see our video for navigating Dining Hall West now that it’s been reconfigured to help reduce the spread of COVID-19.


Rental textbook curbside dropoff.

The Bookstore is open 8:30 a.m. - 6:00 p.m. Anyone coming in to shop or pick up an order must wear a mask and must maintain a 6-foot distance from everyone else.

The Bookstore can also accept online orders.

Tech Store

The Tech Store is open 9:00 a.m. - 5:00 p.m. Anyone coming in to shop or pick up an order must wear a mask and must maintain a 6-foot distance from everyone else.

The Tech Store can also accept online orders.


Mail staff sorting incoming packages for storage.

Mail staff sorting incoming packages for storage.

Mail Services / Central Receiving is still operating with reduced staff, but all incoming packages and mail will be sorted by department and stored in SB 1.2, where a department’s representative can pick it up by presenting a valid Comet Card.

All incoming mail will be held in quarantine for 24 hours before being processed.

The hours of operation for Mail Services / Central Receiving are now 8:00 a.m. - 3:00 p.m., Monday-Friday.


  • At this time, visitor parking can be issued to those visiting UTD for legitimate business or academic purposes, if requested by a sponsoring department. Please reach out to the department you are visiting to have them arrange parking for you. Parking for student housing guests has been temporarily suspended. Non-sponsored visitors to campus may utilize our metered parking option, or contact for more options.
  • Parking permits are available for purchase online.
  • Parking is fully enforced at this time. When on campus, you must be legally parked at all times to avoid parking citations. When parking on campus, you may either utilize the hourly pay-by-space metered parking spaces, or purchase an annual parking permit.
  • Parking & Transportation staff are working remotely, but are available during our normal business hours at or 972.883.7777.
  • Have more questions about how our COVID-19 response will affect parking? Please see our Parking FAQ [Frequently Asked Questions] , in particular the information for students and information for employees.

Comet Cabs

Comet Cabs, including Accessible Cart Service, will not be operating during this time.

Comet Cruiser

The Comet Cruiser

The Comet Cruiser


  • Anyone over the age of two must wear an appropriate face covering when using public transportation. Read the Order.
  • While physical DART [Dallas Area Rapid Transit] passes are not available at this time, DART GoPass® requests are being processed remotely, and these digital passes download directly to your mobile phone.
  • DART trains will be running 20 minutes apart starting April 6.
  • All indoor transit center waiting areas are closed, but outdoor waiting areas are still open. You are required to practice appropriate social distancing while waiting for your bus or train.
  • The lobby at DART Headquarters (1401 Pacific Ave) is closed to the public. This includes their Lost & Found office, which can be contacted at 214.749.3810. Likewise, the DARTmart store is closed, but GoPass® Tap Cards can still be purchased or reloaded at local retailers.
  • More details are available from DART’s news release and the DART Coronavirus Information page.

Booster Fuels

Booster Fuels has suspended fuel deliveries to UT Dallas, to concentrate on providing fuel to people working on the front lines of the coronavirus/COVID-19 outbreak.


A North Texas TollWay Authority TollTag

Until further notice, please order your TollTag directly from the North Texas TollWay Authority.


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